Shipping policy
Shipping policy
USPS: 1-800-275-8777
Fedex: 1-800-463-3339
Tracking Products:
Once the product leaves our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery.
Domestic Shipments:
If you haven’t received your package or your order is showing delivered, please follow the provided steps:
- Please allow 3-5 business days for the package to be delivered. Shipping carriers sometimes mark a package as delivered but will not deliver it until a later timeframe. If the package still has not arrived after the 5th business day, please reach out contact@alaninu.com, as our customer service team can further assist you.
- If your package is deemed lost in transit or can not be located, please contact us via email at contact@alaninu.com and we can further assist you.
**Please note, we are not responsible for stolen packages.
DO YOU SHIP TO AN APO/FPO/DPO ADDRESS?
Yes; however, transit times may take up to 30-45 business days.
CAN I EDIT MY SHIPPING ADDRESS?
To check the status of your order, please reach out to our Customer Service Team at contact@alaninu.com.
We recommend reaching out to the shipping carrier associated with your order to redirect your package or have it held at a location near you:
